SRIBOONLUE, U. “THE EFFECTS OF CULTURAL DIMENSIONS ON SERVICE QUALITY, CUSTOMER ENGAGEMENT, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN MULTI-NATIONAL AIRLINE SECTORS”. Asian Administration and Management Review, vol. 5, no. 2, June 2022, pp. 12-23, https://so01.tci-thaijo.org/index.php/AAMR/article/view/256834.