INTACHAI, M.; PIRIYAWATTHANA, W.; POOMDARA, T.; KONGPAN, Y. BANGKOK METROPOLITAN ADMINISTRATION AND COMPLAINTS MANAGEMENT . Academic Journal Phranakhon Rajabhat University, [S. l.], v. 14, n. 1, p. 171–187, 2023. Disponível em: https://so01.tci-thaijo.org/index.php/AJPU/article/view/264609. Acesso em: 13 oct. 2026.