TARMUJI, A.; SETIADI, T.; HANDAYANINGSIH, S.; LESTARI, J. Development of customer relationship management (CRM) model based on the maturity level of cobit 4.1 (Case study: Cooperative section at the department of Industry, trade, cooperative, and small-medium enterprises, Yogyakarta province). Asia-Pacific Journal of Science and Technology, [S. l.], v. 22, n. 2, p. APST–22, 2017. DOI: 10.14456/apst.2017.9. Disponível em: https://so01.tci-thaijo.org/index.php/APST/article/view/84859. Acesso em: 27 apr. 2024.