LUANGSAKDAPICH, R. Service Innovation Capability and Service Performance: Evidence from Hotel Businesses in Thailand. Creative Business and Sustainability Journal, Bangkok, Thailand, v. 42, n. 1, p. 43–67, 2020. Disponível em: https://so01.tci-thaijo.org/index.php/CBSReview/article/view/240426. Acesso em: 7 may. 2024.