WU, T.; LI, L.; TSAI, M.-R. EXPLORATIVE RESEARCH OF THE RELATIONSHIP BETWEEN SERVICE FAILURE ON CUSTOMER’ S PERCEIVED EQUALITY, TRUST AND PURCHASE INTENTION: THE CASE OF THE SAMSUNG NOTE 7. Chinese Journal of Social Science and Management, [S. l.], v. 2, n. 1, p. 1–15, 2018. Disponível em: https://so01.tci-thaijo.org/index.php/CJSSM/article/view/178691. Acesso em: 18 may. 2024.