EM-OT, P. FACTORS INFLUENCING EXPECTATIONS AND ACCEPTANCE OF DRONE DELIVERY SERVICES: A CASE STUDY IN THAILAND. RMUTT GLOBAL BUSINESS ACCOUNTING AND FINANCE REVIEW, Pathum Thani, Thailand, v. 10, n. 1, p. 99–111, 2026. DOI: 10.60101/gbafr.2026.283220. Disponível em: https://so01.tci-thaijo.org/index.php/GBAFR/article/view/283220. Acesso em: 16 sep. 2026.