KAMKIEW, W.; PATHRANARAKUL, P. Factors Influencing the Service Quality of Thai Airways International Flights. Human Resource and Organization Development Journal, [S. l.], v. 14, n. 1, p. 110–131, 2022. Disponível em: https://so01.tci-thaijo.org/index.php/HRODJ/article/view/246295. Acesso em: 16 sep. 2026.