SORATCHA, T.; GAMPPER, C. A Comparative Move Analysis of Customer Complaint Responses between Thai Hotel Staff and EFL Students. An Online Journal of Education, [S. l.], v. 21, n. 1, p. 1–18, 2026. DOI: 10.14456/ojed.2026.16. Disponível em: https://so01.tci-thaijo.org/index.php/OJED/article/view/286535. Acesso em: 27 aug. 2026.