AMCHANG, chompoonut; YEKIT , J. .; SURARAKSA, J. . . Service Quality Assessment to Customer Satisfaction in Container Terminal . Business Administration and Management Journal Review, [S. l.], v. 13, n. 1, p. 58–74, 2021. Disponível em: https://so01.tci-thaijo.org/index.php/bahcuojs/article/view/194648. Acesso em: 7 dec. 2025.