Osodsampransook , Prahpon, Piyachat Jarutirasarn, and Piyamas Suesawatwanich. “Service-Oriented Organizational Citizenship Behavior of Frontline Employees of Hotels in Thailand”. Business Administration and Management Journal Review 16, no. 1 (June 17, 2024): 8–26. accessed October 14, 2026. https://so01.tci-thaijo.org/index.php/bahcuojs/article/view/254422.