amchang chompoonut, Yekit J, Suraraksa J. Service Quality Assessment to Customer Satisfaction in Container Terminal . bus. rev. j. [internet]. 2021 Jun. 26 [cited 2025 Dec. 7];13(1):58-74. available from: https://so01.tci-thaijo.org/index.php/bahcuojs/article/view/194648