KONGTIENG, S.; KOMOLSEVIN, R.; PUNNAHITANOND, R.; KESAPRAKORN, P. Effect of Spokesperson Types and the Use of First Person Pronoun in Crisis Communication on Food Organization Reputation and Purchase Intention. Executive Journal, [S. l.], v. 39, n. 2, p. 3–19, 2019. Disponível em: https://so01.tci-thaijo.org/index.php/executivejournal/article/view/205485. Acesso em: 20 apr. 2024.