SITTICHAI, S.; KHUNON, S. Measuring Customer Loyalty for Hotel Industry. Executive Journal, [S. l.], v. 35, n. 1, p. 64–74, 2015. Disponível em: https://so01.tci-thaijo.org/index.php/executivejournal/article/view/81225. Acesso em: 27 apr. 2024.