PUYOD, J. V.; CHAROENSUKMONGKOL , P. Emotional Intelligence, Interaction Involvement, and Job Performance of Call Center Representatives in the Philippines. Human Behavior, Development and Society, [S. l.], v. 20, n. 2, p. 20–28, 2019. Disponível em: https://so01.tci-thaijo.org/index.php/hbds/article/view/156419. Acesso em: 8 oct. 2026.