Kunlaya Sroysing ก. ส. CUSTOMERS’ EXPECTATIONS AND PERCEPTION TOWARDS SATISFACTION OF HOTELS’ SERVICE QUALITY IN PATTAYA CITY, CHONBURI PROVINCE. Dusit Thani College Journal, [S. l.], v. 10, n. 1, p. 216–238, 2018. Disponível em: https://so01.tci-thaijo.org/index.php/journaldtc/article/view/136582. Acesso em: 21 may. 2024.