NAKAVETIN, A. . .; KLAYSUWAN, C. . .; NAWASAMRIT, I.; SUKHANTHACHAN, S. . .; JANHOM, W. . . Politeness Strategies of Airport Information Staff in Refusing Passengers’ Requests. Dusit Thani College Journal, [S. l.], v. 13, n. 1, p. 218–235, 2020. Disponível em: https://so01.tci-thaijo.org/index.php/journaldtc/article/view/241014. Acesso em: 26 nov. 2022.