KHONGHARN , R. . . A Path Analysis of the European Customer Satisfaction Index Regarding Hotel Environmental Friendly Policies. Dusit Thani College Journal, [S. l.], v. 13, n. 3, p. 1–15, 2020. Disponível em: https://so01.tci-thaijo.org/index.php/journaldtc/article/view/241089. Acesso em: 28 mar. 2024.