KONGTAVEESAWAS, N. . .; NAMWONG, S. . . Pet-friendly Policy in Upscale and Luxury Tourism Accommodations: Service Customizations Under SERVQUAL. Dusit Thani College Journal, [S. l.], v. 14, n. 1, p. 500–514, 2020. Disponível em: https://so01.tci-thaijo.org/index.php/journaldtc/article/view/241429. Acesso em: 19 may. 2024.