Kunlaya Sroysing ก. ส. (2018) “CUSTOMERS’ EXPECTATIONS AND PERCEPTION TOWARDS SATISFACTION OF HOTELS’ SERVICE QUALITY IN PATTAYA CITY, CHONBURI PROVINCE”, Dusit Thani College Journal, 10(1), pp. 216–238. Available at: https://so01.tci-thaijo.org/index.php/journaldtc/article/view/136582 (Accessed: 24 May 2024).