Tanadtanusilp , P. . . and Vannavanit , Y. . . (2020) “Service Recovery Strategies for Satisfaction in Thai Tourists Experiencing Service Failures Caused by Hostels”, Dusit Thani College Journal, 13(1), pp. 155–167. Available at: https://so01.tci-thaijo.org/index.php/journaldtc/article/view/241010 (Accessed: 6 May 2024).