• Jirawadee Intakarn Logistics Management Program, Industrial Technology, Phranakhon Rajabhat University, Bangkok, Thailand
  • Chatchai Raka Logistics and Supply Chain Management Program, College of Logistics and Supply Chain, Sripatum University


Supply Chain of Health Services, Health Care Supply Chain, Mobile Health Service


This research article were to examine factors influencing effectiveness of healthcare services delivered. Searched all 17 articles from Science Direct, Google Scholar and Emerald 2011-2016. Regarding related literature reviews and synthesis of Health Care Supply Chain indicators were found: Accessibility (9.92percent), easy to learn and use (15.38percent), Security (25 percent), Response (5.77 percent), service (3.85 percent), function (7.69 percent), attentive (3.85 percent), data quality (7.69 percent), user satisfaction (15.38 percent), and expectation (5.77 percent) The security required by most users followed by easy to learn and use. User satisfaction and accessibility were 25 percent, 15.38 percent and 9.92 percent, respectively, using the most Structural Equation Modeling techniques.


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How to Cite

Intakarn, J., & Raka, C. . (2021). FACTORS INFLUENCING THE USE OF MOBILE HEALTH SERVICE IN HOSPITALS. Academic Journal Phranakhon Rajabhat University, 12(1), 361–370. Retrieved from https://so01.tci-thaijo.org/index.php/AJPU/article/view/243298



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