Development of Academic Support Staff of Phranakhon Rajabhat University

Abstract

The purposes of this research were to study on 1) problems needs in support staff development at Phranakhon Rajabhat University, 2) needs in support staff development at Phranakhon Rajabhat University, and 3) the guideline of academic support staff development at Phranakhon Rajabhat. This research was adopted mix-method research: qualitative research method and quantitative research method. For qualitative part, the research instrument in qualitative research was interview form which was in-depth interview and applied with 10 key-informer. The data was analyzed by summarizing study points and check the relation of the content with triangulation. In the quantitative part, the research instrument was questionnaires and the population were 198 academic support staff. In quantitative part, applying data analysis in descriptive statistics which were frequency, percentage, mean and standard deviation.

            The research results found that problems need in support staff development at Phranakhon Rajabhat University in development readiness, the university had supported scholarship for further study but the policy of this support was not clear at medium level (mean = 2.65). Needs in support staff development in training, needed to train in program which related to the duties at high level (mean =4.17). The guideline of academic support staff development at Phranakhon Rajabhat University, should There should be a policy to clearly support funding for further studies by observing staff developing needs and defined the policies in staff development clearly. For training, needed to participate in program which related to the duties by promoting information of related programs and defined regulation in selecting people to join training program clearly.