• Atchara Praphaiphak คณะมนุษยศาสตร์และสังคมศาสตร์ มหาวิทยาลัยราชภัฏพระนคร


Effectiveness of solid waste management, solid waste collection service, New public service (NPS), New service development (NSD)


The solid waste collection problem resulting from the ineffective management directly affected the community. Therefore, the mixed research’s objectives of “the effectiveness of municipal solid waste collection services for citizenship” are: 1) to analyze the factors affecting the effectiveness of solid waste collection service in Pak Kret Municipality, and 2) to propose the effectiveness of the service model for citizenship. Methodologically, the study approaches were triangulation. The quantitative technique was applied into the distribution of 400 sets of questionnaires. Additionally, the qualitative techniques was in-depth interviews with 17 participants. The findings are as follows: First, the relevant factors affecting the effectiveness of the municipal solid waste collection service in Pak Kret Municipality, ranked from the highest to the lowest are: 1) formal procedures or regulations 2)  stakeholders’ participation enhancement and, 3) the solid waste collection service which is also able to interpret the change in solid waste collection effectiveness by 44.5% at p<0.05. Second, these above-mentioned factors were integrated to propose the wide range of the solid waste collection service measures. They are presented as follows.

1. The adjustment of municipal law.
2. The effective people engagement.
3. The efficiency improvement in the solid waste collection service.
4. The database system development of the household solid waste collection.
5. The development of the incentive system.


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How to Cite

Praphaiphak, A. (2021). EFFECTIVENESS OF SOLID WASTE COLLECTION SERVICES FOR CITIZENSHIP. Academic Journal Phranakhon Rajabhat University, 12(2), 38–58. Retrieved from https://so01.tci-thaijo.org/index.php/AJPU/article/view/250718



บทความวิจัย (Research Article)