Influence of Social Media, Subjective Norms and Environmental Concern to Repurchase Intention for Eco-friendly Food Packaging

Main Article Content

Tanaporn Sinchai
Rujapa Paengkesorn

Abstract

                   This research aimed to (1) develop and validate the relationship model of repurchase intention toward eco-friendly food packaging, and (2) investigate the influence of social media, subjective norms, and environmental concern on consumers repurchase intention toward eco-friendly food packaging. The sample consisted of 312 consumers who had experience purchasing eco-friendly food packaging. This research used non-probability sampling with accidental sampling and collected data from a sample group in the upper northern region of Thailand. Data were collected using a questionnaire and analyzed through descriptive statistics and structural equation modeling (SEM). The findings revealed that (1) the proposed model, comprising social media, subjective norms, and environmental concern, demonstrated a good fit with the empirical data; and (2) environmental concern exerted the strongest influence on repurchase intention (Total Effect = 0.610), followed by social media (Total Effect = 0.543), and subjective norms (Total Effect = 0.189), respectively. Together, the three factors accounted for 63.60% of the variance in repurchase intention (R² = 0.633).

Article Details

Section
Research Article

References

ประกาศคณะกรรมการนโยบายการบริหารงานจังหวัดและกลุ่มจังหวัดแบบบูรณาการ เรื่อง การจัดตั้งกลุ่มจังหวัดและกำหนดจังหวัดที่เป็นศูนย์ปฏิบัติการของกลุ่มจังหวัด (ฉบับที่ 3) พ.ศ.2560. (2560, 16 พฤศจิกายน). ราชกิจจานุเบกษา. เล่ม 134 ตอนพิเศษ 281 ง. หน้า 14-16.

Ahmed, N., Li, C., Khan, A., Qalati, S. A., Naz, S., & Rana, F. (2021). Purchase intention toward organic food among young consumers using theory of planned behavior: role of environmental concerns and environmental awareness. Journal of Environmental Planning and Management, 64(5), 796-822.

Alam, M. N., Ogiemwonyi, O., Alshareef, R., Alsolamy, M., Mat, N., & Azizan, N. A. (2023). Do social media influence altruistic and egoistic motivation and green purchase intention towards green products? An experimental investigation. Cleaner Engineering and Technology, 15, 100669.

Alam, S. S., Masukujjaman, M., Kokash, H. A., & Hashim, N. M. H. N. (2024). Application of TPB-SOR theory on remanufactured product buying intention among Malaysian consumers: mediation of TPB constructs and functional value. Journal of Remanufacturing, 14(1), 125-154.

Ali, M., Ullah, S., Ahmad, M. S., Cheok, M. Y., & Alenezi, H. (2023). Assessing the impact of green consumption behavior and green purchase intention among millennials toward sustainable environment. Environmental Science and Pollution Research, 30(9), 23335-23347.

Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological bulletin, 107(2), 238.

Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological bulletin, 88(3), 588.

Borg, K., Lennox, A., Kaufman, S., Tull, F., Prime, R., Rogers, L., & Dunstan, E. (2022). Curbing plastic consumption: A review of single-use plastic behaviour change interventions. Journal of Cleaner Production, 344, 131077.

Bossel, H. (1999). Indicators for sustainable development: theory, method, applications. Winnipeg: International Institute for Sustainable Development.

Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K.A. Bollen & J.S. Long (Eds.), Testing Structural Equation Models (pp. 136-162). Sage.

Dangelico, R. M., Ceccarelli, G., & Fraccascia, L. (2024). Consumer behavioral intention toward sustainable biscuits: An extension of the theory of planned behavior with product familiarity and perceived value. Business Strategy and the Environment, 33(6), 5681-5702.

Deswita, Y. F. S., & Rahmawati, C. H. T. (2024). The Influence of Electronic Word of Mouth and Price Sensitivity on Sustainable Food Consumption Intentions: Environmental Concern Mediation. Indonesian Journal of Business and Entrepreneurship (IJBE), 10(2), 411-411.

Emini, A. (2021). Social media marketing and purchase intention: Evidence from Kosovo. Ekonomska misao i praksa, 30(2), 475-492.

Farhan, M. F., Rahayu, D. D., & Pratiwi, D. (2024). The Influence of Social Media Marketing and Electronic Word of Mouth on Brand Image and Purchase Intention with Ventela Shoe Products in Pekanbaru City. International Journal of Economic, Business & Applications, 9(2), 160-173.

Farias, F. D., Eberle, L., Milan, G. S., De Toni, D., & Eckert, A. (2019). Determinants of organic food repurchase intention from the perspective of Brazilian consumers. Journal of Food Products Marketing, 25(9), 921-943.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.

Gökerik, M. (2024). The mediating role of brand trust in the effect of social media marketing on repurchase behaviour. Turkish Journal of Marketing, 9(2), 36-51.

Gujar, S., & Ugale, S. (2025). Eco-friendly Food Packaging Market Size - By Material, By Product Type, By End Use, Analysis, Share, Growth Forecast, 2025 – 2034. Retrieved from https://www.gminsights.com/industry-analysis/eco-friendly-food-packaging-market

Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010). Multivariate Data Analysis (7th ed.). New Jersey: Prentice Hall, Upper Saddle River.

Hair, J.F., Sarstedt, M., Ringle, C., & Mena, J. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414–433.

Hoang Yen, N. T., & Hoang, D. P. (2023). The formation of attitudes and intention towards green purchase: An analysis of internal and external mechanisms. Cogent Business & Management, 10(1), 2192844.

Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural equation modeling: a multidisciplinary journal, 6(1), 1-55.

Hu, T. L., Chao, C. M., & Lin, C. H. (2024). The Role of Social Media Marketing in Green Product Repurchase Intention. Sustainability, 16(14), 5916.

Ilyas, G. B., Rahmi, S., Tamsah, H., Munir, A. R., & Putra, A. H. P. K. (2020). Reflective model of brand awareness on repurchase intention and customer satisfaction. Journal of Asian Finance, Economics and Business, 7(9), 427-438.

Jöreskog, K. G., & Sörbom, D. (1993). LISREL 8: Structural equation modeling with the SIMPLIS command language. Illinois: Scientific software international.

Kamalanon, P., Chen, J. S., & Le, T. T. Y. (2022). “Why do we buy green products?” An extended theory of the planned behavior model for green product purchase behavior. Sustainability, 14(2), 689.

Kasturi, L., & Meenakshi, A. (2024). Impact of Social Media Promotions On Young Customers For Purchasing Of Green Products. Educational Administration: Theory and Practice, 30(3), 2181-2193.

Kumar, A., & Pandey, M. (2023). Social media and impact of altruistic motivation, egoistic motivation, subjective norms, and ewom toward green consumption behavior: An empirical investigation. Sustainability, 15(5), 4222.

Leksono, H., & Prasetyaningtyas, S. (2021). Influence Social Media Marketing Activity on Repurchase Intention in The E-Commerce Industry. Journal of Research in Business, Economics, and Education, 3(5), 1-25.

Maichum, K., Parichatnon, S., & Peng, K. C. (2016). Application of the extended theory of planned behavior model to investigate purchase intention of green products among Thai consumers. Sustainability, 8(10), 1077.

Matin, M., & Laksamana, P. (2023). Analysis of the Influence of Mobile Marketing and Social Media Marketing on Purchase Intention with Customer Engagement as an Intervening Variable in the Property Industry. Journal of Social Research, 2(5), 1765-1773.

Miao, M., Jalees, T., Zaman, S. I., Khan, S., Hanif, N. U. A., & Javed, M. K. (2022). The influence of e-customer satisfaction, e-trust and perceived value on consumer's repurchase intention in B2C e-commerce segment. Asia Pacific Journal of Marketing and Logistics, 34(10), 2184-2206.

Mittal, V., & Kamakura, W. A. (2001). Satisfaction, repurchase intent, and repurchase behavior: Investigating the moderating effect of customer characteristics. Journal of marketing research, 38(1), 131-142.

Munerah, S., Koay, K. Y., & Thambiah, S. (2021). Factors influencing non-green consumers’ purchase intention: A partial least squares structural equation modelling (PLS-SEM) approach. Journal of Cleaner Production, 280, 124192.

Nekmahmud, M., Naz, F., Ramkissoon, H., & Fekete-Farkas, M. (2022). Transforming consumers' intention to purchase green products: Role of social media. Technological Forecasting and Social Change, 185, 122067.

Nunnally, J. C., Bernstein, I. H. (1994). Psychometric Theory. New York: McGraw-Hill.

Oliver, R. L. (1999). Whence consumer loyalty?. Journal of Marketing, 63, 33–44.

Olsen, S. O. (2002). Comparative evaluation and the relationship between quality, satisfaction, and repurchase loyalty. Journal of the academy of marketing science, 30(3), 240-249.

Pew Research Center. (2024). Social Media and News Fact Sheet. Retrieved from https://www.pewresearch.org/journalism/fact-sheet/social-media-and-news-fact-sheet/

Romadhoni, B., Akhmad, A., Naldah, N., & Rossanty, N. P. E. (2023). Purchasing decisions effect of social media marketing, electronic word of mouth (eWOM), purchase intention. Journal of Accounting and Finance Management, 4(1), 74-86.

Saeed, M. A., Farooq, A., Kersten, W., & Ben Abdelaziz, S. I. (2019). Sustainable product purchase: does information about product sustainability on social media affect purchase behavior?. Asian Journal of Sustainability and Social Responsibility, 4, 1-18.

Sehgal, N., Jham, V., & Malhotra, G. (2023). Does green brand anthropomorphism influence repurchase intention? Understanding the impact of brand warmth, psychological ownership, and self-brand congruity. Journal of Retailing and Consumer Services, 75, 103546.

Severo, E. A., Guimarães, J. C. F. D., Dellarmelin, M. L., & Ribeiro, R. P. (2019). The influence of social networks on environmental awareness and the social responsibility of generations. BBR. Brazilian Business Review, 16(5), 500-518.

Song, Y., Qin, Z., & Qin, Z. (2020). Green marketing to gen Z consumers in China: Examining the mediating factors of an eco-label–informed purchase. Sage Open, 10(4), 2158244020963573.

Starik, M., & Kanashiro, P. (2013). Toward a theory of sustainability management: Uncovering and integrating the nearly obvious. Organization & Environment, 26(1), 7–30.

Sultan, M. T., Sharmin, F., Badulescu, A., Stiubea, E., & Xue, K. (2020). Travelers’ responsible environmental behavior towards sustainable coastal tourism: An empirical investigation on social media user-generated content. Sustainability, 13(1), 56.

Sun, Y., & Wang, S. (2020). Understanding consumers’ intentions to purchase green products in the social media marketing context. Asia pacific journal of marketing and logistics, 32(4), 860-878.

Thanra, D., Siswantini, S., Anindita, K., & Rajasa, F. I. (2023). The Determining Factor of Green Personal Care Products Repurchase Decision in the Jakarta Vegetarian Community. Jurnal Sains dan Teknologi, 5(1), 270-276.

Trivedi, S. K., & Yadav, M. (2020). Repurchase intentions in Y generation: mediation of trust and e-satisfaction. Marketing Intelligence & Planning, 38(4), 401-415.

United Nations Environment Programme (UNEP). (2023). Turning off the tap: How the world can end plastic pollution and create a circular economy. Retrieved from https://www.unep.org/resources/turning-off-tap

Van Bavel, J. J., Robertson, C. E., Del Rosario, K., Rasmussen, J., & Rathje, S. (2024). Social media and morality. Annual review of psychology, 75(1), 311-340.

Xie, S., & Madni, G. R. (2023). Impact of social media on young generation’s green consumption behavior through subjective norms and perceived green value. Sustainability, 15(4), 3739.

Yi, Y., & La, S. (2004). What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty. Psychology & Marketing, 21(5), 351-373.