THE RELATIONSHIP BETWEEN QUALITY OF WORK LIFE AND EMPLOYEES ENGAGEMENT IN CROWNE PLAZA HOTEL
Keywords:
Quality of Work Life, Employees Engagement, Crowne Plaza Hotel BangkokAbstract
The study about the relationship between quality of life and organizational engagement of staff at the operational level of Crowne Plaza Hotel Bangkok aimed at studying the quality of life of staff at the operation level and studying the relationship between quality of life and organizational engagement of the staff at the Crowne Plaza Hotel Bangkok. The samples consisted of 85 employees working at the Crowne Plaza Bangkok. The data was collected during January to February 2018 by using questionnaire. The data analysis consisted of descriptive statistics including frequency, percentage, mean, and standard deviation and inferential statistics including independent-sample t-test, One-way ANOVA and multiple regression model analysis.
From the study, it was found that different personal factor in terms of age had an effect on different organizational engagement of operational employees at Crowne Plaza Hotel Bangkok. Meanwhile, different personal factors in terms of gender, educational level, income and work position did not have an effect on different organizational engagement of operational employees at Crowne Plaza Hotel Bangkok. In addition, it was found that appropriate and fair remuneration in term of “there is satisfaction toward overtime work in order to get the job done even if there is no overtime payment” had an effect on different organizational engagement of operational employees at Crowne Plaza Hotel Bangkok at the statistically significant level as of 0.05.
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