The Philippine Digital Paradox
Challenges, Opportunities, and the Way Forward
DOI:
https://doi.org/10.14456/arv.2025.4Keywords:
Digital Transformation, Good Governance, Digital EraAbstract
The rapid growth of digital technologies is reshaping public governance. This paper examines the challenges and opportunities of digital transformation in Philippine public administration. While digital technologies offer significant benefits such as streamlined services, enhanced transparency, and improved citizen engagement, the Philippines faces critical barriers including infrastructure gaps, cybersecurity risks, and a persistent digital divide. Through a systematic review of academic studies, government reports, and policy documents, the study identifies key strategies for advancing e-governance, such as infrastructure development, cybersecurity reforms, and digital literacy programs. The paper highlights successful local and national initiatives, including the Philippine Identification System (PhilSys) and e-government platforms, while addressing implementation challenges like uneven internet access and institutional resistance. The study integrates international models with local context to outline strategies for building inclusive and effective digital governance in the Philippines, targeting service delivery gaps and promoting equal access to digital opportunities.
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