Influences of Perceived Credibility of Football Social Media Influencers on Followers’ Attitudes and Behaviors

Main Article Content

Apisit Supakitcharoen
Saravudh Anantachart

Abstract

                   This study aims to examine the influences of perceived credibility of football social media influencers (SMI) on followers’ attitudes and behaviors. Credibility is categorized into three dimensions: trustworthiness, expertise, and attractiveness. The dependent variables include followers’ attitudes and behavioral responses. Employing an exploratory survey research design, data were collected from 113 online users who have followed football SMI on digital platforms. A questionnaire was used as the research instrument, and data were analyzed using descriptive statistics, Pearson’s correlation coefficient, and multiple regression analysis. The findings indicate that the expertise and trustworthiness dimensions significantly influence positive attitudes toward influencers. Meanwhile, the attractiveness dimension has a strong impact on followers’ behavioral responses. Furthermore, the results show a positive correlation between followers' attitudes and their behavioral engagement with football SMI.

Article Details

Section
Research Article
Author Biography

Apisit Supakitcharoen, Faculty of Communication Arts, Chulalongkorn University

currently a doctoral student in communication arts, Faculty of Communication Arts, Chulalongkorn University; and Assistant Professor, Faculty of Mass Communication, Ramkhamhaeng University

References

กรุงเทพธุรกิจ. (2565). เบลล์ ขอบสนาม: มือถือ 1 เครื่องก็เป็น Influencer ได้ ถ้าหาตัวเองเจอ. สืบค้นจากhttps://www.bangkokbiznews.com/lifestyle/1022329

อรรถภูมิ อองกุลนะ. (2568). 'ปาล์ม-ตูเต้' 2 นักพากย์ แห่ง BG Sports ให้การดูกีฬา ฮาเหมือนดูตลก. สืบค้นจากhttps://www.bangkokbiznews.com/lifestyle/judprakai/1162531

The People. (2568). เทลสกอร์-ฟิวเจอร์เทลส์ แล็บ ผนึก TIMS เปิดงานวิจัย ‘อนาคตคอนเทนต์ครีเอเตอร์ไทย 2035’ ชี้สร้างมูลค่าหมื่นล้าน. สืบค้นจาก https://www.thepeople.co/event/information/54864

The Sustainment. (2567). บทสัมภาษณ์: Kick Off เส้นทางชีวิต แจ็คกี้ อดิสรณ์ พึ่งยา ผู้ชายที่เชียร์กีฬาให้สนุกเสมอ. สืบค้นจาก https://shorturl.at/evbUA

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.

Almahdi, M. H., Alsayed, N., & Alabbas, A. (2022). In influencers we trust? A model of trust transfer in social media influencer marketing. In Hamdan, A., Harraf, A., Arora, P., Alareeni, B., & Hamdan, R. K. (Eds). Future of organizations and work after the 4th industrial revolution. Studies in computational intelligence, (Vol. 1037., pp. 159–173). Springer. https://doi.org/10.1007/978-3-030-99000-8_9

Bakar, N.A. (2024). Does Social Media Influencer Credibility Affect Attitudes and Engagement Behaviour? - Empirical Evidence. The European Proceedings of Social and Behavioural Sciences.

Beichert, M., Bayerl, A., Goldenberg, J., & Lanz, A. (2024). Revenue generation through influencer marketing. Journal of Marketing, 88(4), 40–63. https://doi.org/10.1177/00222429231217471

Business Insider. (2021). Influencer marketing stats: How creators have impacted businesses in 2021. Retrieved from https://www.businessinsider.com/influencer-marketing-important-for-brands-2021-5

Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2018). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research, 117, 510–519. https://doi.org/10.1016/j.jbusres.2018.07.005

Collabstr. (2023). 2023 Influencer marketing report: Influencer marketing statistics, trends, and predictions. Retrieved from https://collabstr.com/2023-influencer-marketing-report

Cutten, C., Ortiz, D., Gold, K., & Kemp, S. (2023). Creator economy in 3D. Retrieved from https://www2.deloitte.com/us/en/pages/chief-marketing-officer/articles/content-creator-economy.html

Djafarova, E., & Rushworth, C. (2017). Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users. Computers in human behavior, 68, 1-7.

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2020). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168

Erdogan, B. Z. (1999). Celebrity endorsement: A literature review. Journal of Marketing Management, 15(4), 291–314.

Florida, R. (2022). The rise of the creator economy. The creative class group. Retrieved from https://creativeclass.com/reports/The_Rise_of_the_Creator_Economy.pdf

Gross, J., & von Wangenheim, F. (2022). The impact of social media influencers on brand attitudes and purchase intentions: The role of product category. Journal of Retailing and Consumer Services, 67, 102984.

Hartanto, P. (2024). How do attitudes toward influencers affect purchase intention and engagement on social media? Jurnal Bisnisman: Riset Bisnis dan Manajemen, 6(2), 296-310.

Hovland, C. I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. Public Opinion Quarterly, 15, 635–650. https://doi.org/10.1086/266350

Hovland, C., Janis, I., & Kelley, H. (1953). Communication and persuasion. Connecticut: Yale University.

Hudders, L., De Jans, S., & De Veirman, M. (2022). The Commercialization of Social Media Stars: A Literature Review and Conceptual Framework on the Strategic Use of Social Media Influencers. In Social Media Influencers in Strategic Communication (1st ed.). Routledge. https://doi.org/10.4324/9781003181286

Influencer Marketing Hub. (2023). The influencer marketing benchmark report 2023. Retrieved from https://influencermarketinghub.com/ebooks/Influencer_Marketing_Benchmark_Report_2023.pdf

Ioanid, A., & Militaru, G. (2015). Social media and opinion leaders in the online environment. Review of International Comparative Management, 16(2), 216–225.

IZEA. (2022). The state of influencer earnings. Retrieved from https://content.izea.com/hubfs/Gated_Content/2022/IZEA%20Insights%20-%202022%20State%20of%20Influencer%20Earnings.pdf

Jin, S. V., & Muqaddam, A. (2019). Product placement 2.0: Do brands need influencers, or do influencers need brands?. Journal of Brand Management, 26(5), 522–537.

Johnson, N. E., Short, J. C., Chandler, J. A., & Jordan, S. L. (2022). Introducing the contentpreneur: Making the case for research on content creation-based online platforms. Journal of Business Venturing Insights, 18, e00328. https://doi.org/10.1016/j.jbvi.2022.e00328

Lee, S. H., & Ngoc, H. T. B. (2010). Investigating the on-line shopping intentions of Vietnamese students: an extension of the theory of planned behavior. World Transactions on Engineering and Technology Education, 8(4), 471-476.

Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501

Madrigal, R. (2000). The influence of social alliances with sports teams on intentions to purchase corporate sponsors’ products. Journal of Advertising, 29(4), 13–24. https://doi.org/10.1080/00913367.2000.10673621

Markowitz-Elfassi, D., Yarchi, M., & Samuel-Azran, T. (2019). Share, comment, but do not like: The effect of politicians’ facial attractiveness on audience engagement on Facebook. Online Information Review, 43(5), 743–759. https://doi.org/10.1108/OIR-02-2018-0043

McGuire, W.J. (1985). Attitudes and attitude change. In Lindzey, G., & Aronson, E. (Eds.), The Handbook of Social Psychology (2nd ed., pp. 262–276). Erlbaum.

Munnukka, J., Uusitalo, O., & Toivonen, H. (2016). Credibility of a Peer Endorser and Advertising Effectiveness. Journal of Consumer Marketing, 33(3), 182–192.

Nafees, L., Cook, C. M., Nikolov, A. N., & Stoddard, J. E. (2021). Can social media influencer (SMI) power influence consumer brand attitudes? The mediating role of perceived SMI credibility. Digital Business, 1(2), 100008. https://doi.org/10.1016/j.digbus.2021.100008

Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39–52.

Ohanian, R. (1991). The impact of celebrity spokespersons' perceived image on consumers' intention to purchase. Journal of Advertising Research, 31, 46-54.

Parmentier, M. A., & Fischer, E. (2021). Understanding consumers’ purchase intentions toward influencer-owned brands: The role of self-identity and price sensitivity. Journal of Fashion Marketing and Management, 25(1), 83–98. https://doi.org/10.1108/jfmm-08-2019-0157

Schouten, A. P., Janssen, L., & Verspaget, M. (2021). Celebrity vs. Influencer endorsements in advertising: The role of identification, credibility, and Product-Endorser fit. In Leveraged marketing communications (pp. 208–231). Routledge.

Tiwari, A., Kumar, A., Kant, R., & Jaiswal, D. (2023). Impact of fashion influencers on consumers’ purchase intentions: Theory of planned behavior and mediation of attitude. Journal of Fashion Marketing and Management, 28(2), 209–225. https://doi.org/10.1108/jfmm-11-2022-0253

Van der Waldt, D. L. R., Van Loggerenberg, M., & Wehmeyer, L. (2009). Celebrity endorsements versus created spokespersons in advertising: A survey among students. South African Journal of Economic and Management Sciences, 12(1), 100–114.

White, K. M., Thomas, I., Johnston, K. L., & Hyde, M. K. (2008). Predicting attendance at peer-assisted study sessions for statistics: Role identity and the theory of planned behavior. The Journal of social psychology, 148(4), 473-492.