The Intermediate Role of Competitive Advantage and Governance of Organizational Resources. Firm Age that connects Market Orientation, Innovations to the Business Performance of Health and Beauty Service Businesses in Thailand

Authors

  • Bovornluk Ngernma Doctor of Philosophy program in Business Administration, Faculty of Management Science, Pibulsongkram Rajabhat University, Thailand
  • Rattana Sittioum Faculty of Management Science Pibulsongkram Rajabhat University, Thailand
  • Tummatinna Seesupan Faculty of Management Science Pibulsongkram Rajabhat University, Thailand

Keywords:

Market Orientation, Innovations, Competitive Advantages, Business Performance

Abstract

The purpose of this research is 1) to study the importance of market orientation, innovations, and competitive advantage. business Performance of health and beauty service businesses and 2) to study the influence of market orientation, innovations, and competitive advantage on business performance. This study collected data by distributing postal and online questionnaires. The sampling group 340 executives and business owners of health and beauty services. The statistics used in the research are descriptive statistics. and structural model evaluation.

The results of the study found that 1) the importance of market orientation, innovations, and competitive advantage is at a high level. the importance of resources used by organizations to create competitive advantage and business performance is at the highest level 2) Study of the influence of market orientation, innovations and the competitive advantage that has the greatest effect on business performance is market orientation, followed by competitive advantage and innovations, respectively.

References

กรมพัฒนาธุรกิจการค้า กระทรวงพาณิชย์. (2565). บทวิเคราะห์ธุรกิจ Business Analysis Report. สืบค้นเมื่อ 10 กันยายน 2567, จาก www.dbd.go.th

สำนักงานสภาพัฒนาการเศรษฐกิจและสังคมแห่งชาติ สำนักนายกรัฐมนตรี. (2565). แผนพัฒนาเศรษฐกิจและสังคมแห่งชาติ ฉบับที่ 13 (พ.ศ. 2566—2570). ราชกิจจานุเบกษา. สืบค้นเมื่อ 20 กันยายน 2567, จาก https://www.nesdc.go.th.

Adiputra, I. P. P., Suardhika, I. N. & Yuesti, A. (2023). The model of competitive advantage for increasing business performance in small and medium industries of Woven Fabric (Endek) in Bali Province.

International Journal of Applied Business and International Management, 8(1), 14–28.

Babbie E. R. (1973). Survey research methods. California: Belmont, Calif: Wadsworth Pub.

Cronbach, L.J. (1990). Essentials of psychological testing. (5th ed.). London: UCL Press, London.

Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18, 382-388.

Hair, J. F., et al. (2010). Multivariate data analysis. Upper Saddle River, NJ: Prentice Hall.

Hair, J.F., et al. (2017). A Primer on Partial Least SquaresStructural Equation Modeling (PLS-SEM). Thousand Oaks, CA.: Sage Publications Inc.

Kitsios, F.C., Grigoroudis E. (2020). Evaluating service innovation and business performance in tourism: a multicriteria decision analysis approach. Manag Decis, 58(11), 2429-2453.

Kline, R.B. (2011). Principles and Practice of Structural Equation Modeling. (3rd ed.). New York: The Guilford Press.

Lee, C., Wu, C., & Jong, D. (2022). Understanding the Impact of Competitive Advantage and Core Competency on Regional Tourism Revitalization: Empirical Evidence in Taiwan. Front Psychol, 13, 922211.

Luu, H. G. (2022). The Relationship between Market Orientation, Innovation and Business Performance of Hotel and Restaurant Businesses in Ho Chi Minh City: The Moderating Role of Business Environment. International Journal of Current Science Research and Review, 5(4),1138-1146.

Malhotra, M. K., & Grover, V. (1998). An assessment of survey research in POM: from constructs to theory. Journal of operations management, 16(4), 407-425.

Marshall, Guillermo & Parra, Álvaro. (2019). Innovation and competition: The role of the product market. International Journal of Industrial Organization, Elsevier, 65(C), 221-247.

McDermott, C. M., & Prajogo, D. I. (2012). Service innovation and performance in SMEs. International Journal of Operations & Production Management, 32(2), 216-237.

Ngo, Q. (2021). The impact of market orientation on small businesses’ performance in Vietnam: The mediating effects of the management accounting system. Entrepreneurial Business and Economics Review, 9(3), 59-72.

Nulty, D.D. (2008). The adequacy of response rates to online and paper surveys: what can be done?. Assessment & Evaluation in Higher Education, 33(3), 301-314.

Patrisia, Dina, Muthia Roza Linda, and Abror Abror. (2022). Creation of Competitive Advantage in Improving the Business Performance of Banking Companies. Jurnal Siasat Bisnis, Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia, 26(2), 121-137.

Puspaningrum, A. (2020). Market Orientation, Competitive Advantage and Marketing Performance of Small Medium Enterprises (SMEs). Journal of Economics, Business, & Accountancy Ventura, 23(1), 19.

Ringle, C.M., Sarstedt, M., Sinkovics, N., and Sinkovics, R.R. (2023). A Perspective on Using Partial Least Squares Structural Equation Modelling in Data Articles. Data in Brief, 48,109074.

Rokkan, A.I. (2022). Market orientation (once again): challenges and a suggested solution. AMS Review, 13, 71-91.

Rovinelli, R. J., & Hambleton, R. K. (1977). On the use of content specialists in the assessment of criterion-referenced test item validity. Dutch Journal of Educational Research, 2, 49-60.

Saputra, H. R. C., Santoso, A., & Wahyu, D. W. (2023). Business Performance in Automotive Vehicle Customs Business in Indonesia. Journal of Entrepreneurship & Business, 4(2), 67-81.

Taylor, S. P. (2017). What Is innovation? A Study of the definitions, academic models and applicability of innovation to an example of social housing in England. Open Journal of Social Sciences, 05(11), 128–146.

Vanessa, B. (2022). Build a Pipeline of Business Savvy Leaders. Retrieved September 20, 2023, from https://www.harvardbusiness.org/

Downloads

Published

2024-09-30

How to Cite

Ngernma, B., Sittioum, R., & Seesupan, T. (2024). The Intermediate Role of Competitive Advantage and Governance of Organizational Resources. Firm Age that connects Market Orientation, Innovations to the Business Performance of Health and Beauty Service Businesses in Thailand. The Journal of Development Administration Research, 14(3), 709–719. retrieved from https://so01.tci-thaijo.org/index.php/JDAR/article/view/273244

Issue

Section

Research Articles