Factors Influencing the Decision-Making in Selecting Suppliers of Raw Materials for Gems and Jewelry Industry in Thailand
Keywords:
Gems and Jewelry, Raw Material Suppliers, Decision-MakingAbstract
This research aims to study the factors influencing the decision-making in selecting suppliers of raw materials for gems and jewelry industry in Thailand. The research employed a quantitative approach. The sample consists of 400 small-sized gems and jewelry entrepreneurs registered with the Ministry of Commerce and currently in operation. The sample size was determined using the criterion of 20 times the number of observable variables, and systematic sampling was employed. Data were collected by using a questionnaire and analyzed by using structural equation modeling. The research findings revealed that the decision-making in selecting suppliers of raw materials was the most influenced by the supplier performance, followed by the firm strategic orientation, the relationship quality, and the supplier capability, respectively. When considering only directly influenced, decision-making in selecting suppliers of raw materials was the most directly influenced by the supplier performance, followed by the relationship quality and the supplier capability, respectively. However, the firm strategic orientation does not have a direct influence on the decision-making in supplier selection. The results of this research provide valuable insights for both public and private sectors involved in the gems and jewelry industry to formulate more targeted and effective policies and support measures. Additionally, related agencies such as the Ministry of Commerce, the Ministry of Industry, or agencies that promote small and medium-sized enterprises can leverage the findings to develop strategies to enhance the competitiveness of Thailand's gems and jewelry industry in the global market.
References
ทนง ลีลาวัฒนสุข. (2563). การพัฒนามาตรฐานห้องปฏิบัติการและมาตรฐานสินค้าอัญมณีและเครื่องประดับ เพื่อสร้างความมั่นใจการซื้อขายและยกระดับมาตรฐานการค้าอัญมณีและเครื่องประดับของจังหวัดจันทบุรีสู่การเป็นนครอัญมณี. กรุงเทพฯ: สำนักงานคณะกรรมการวิจัยแห่งชาติ (วช.).
ไทยโพสต์. (2566). สมาคมผู้ค้าอัญมณีและเครื่องประดับและสมาพันธ์อัญมณี เครื่องประดับ และโลหะมีค่าแห่งประเทศไทย ประกาศความพร้อมจัดงาน Thailand Gems & Jewelry Fair 2024. ค้นเมื่อ 20 กรกฎาคม 2567, จาก https://www.thaipost.net/public-relations-news/472717/
วรรณทิพา สังขสูตร และพระมหาอดิเดช สติวโร. (2564). ผู้ประกอบการค้าอัญมณีตามหลักปาณิกธรรม. วารสารพุทธมัคค์ ศูนย์วิจัยธรรมศึกษา สำนักเรียนวัดอาวุธวิกสิตาราม, 6(2), 237-243.
สถาบันวิจัยและพัฒนาอัญมณีและเครื่องประดับแห่งชาติ. (2567ก). สถานการณ์ส่งออกอัญมณีและเครื่องประดับไทยเดือนมกราคม-มีนาคม ปี 2567. ค้นเมื่อ 27 พฤษภาคม 2567, จาก https://infocenter.git.or.th/infographic/marketing
Alatas, V., A. Banerjee, A. G. Chandrasekhar, R. Hanna, & Olken, B. A. (2016). Network Structure and the Aggregation of Information: Theory and Evidence from Indonesia. American Economic Review 106(7), 1663–1704.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
Berry, L. L. (1995). Relationship marketing of services-growing interest, emerging perspectives. Journal of the Academy of marketing science, 23, 236-245.
Berry, L. L., & Parasuraman, A. (1991). Marketing services: Competing Through Quality. New York, NY: Free Press.
Blau, P. M. (1986). Exchange and power in social life (2nd ed.). New York: Routledge.
Chen, I. J., & Paulraj, A. (2004). Towards a theory of supply chain management: The constructs and measurements. Journal of Operations Management, 22(2), 119-150.
Crosby, L. A., Evans, K. A., & Cowles, D. (1990). Relationship quality in services selling: An interpersonal influence perspective. Journal of Marketing, 54(July), 68-81.
Das, A., & Buddress, L. (2017). Evaluating prospective e-providers: An empirical study. Journal of Supply Chain Management, 43(4), 31–46.
Doney, P. M., & Cannon, J. P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61(2), 35-51.
Duncan, N. N. (2019). Supplier development management practices and organizational performance of manufacturing firms in Kenya (Doctoral dissertation). Jomo Kenyatta University of Agriculture and Technology, Kenya.
Ellonen, H. K., Wikström, P., & Jantunen, A. (2009). Linking dynamic-capability portfolios and innovation outcomes. Technovation, 29(11), 753-762.
Engel, J. F., Kollat, D. T. & Blackwell, R. D. (1968). Consumer behavior. New York: Holt, Rinehart & Winston.
Fawcett, S. E., Wallin, C., Allred, C., & Magnan, G. M. (2009). Supply chain information-sharing: Benchmarking a proven path. Benchmarking: An International Journal, 16(2), 222-246.
Fynes, B., Voss, C., & De Búrca, S. (2005). The impact of supply chain relationship quality on quality performance. International Journal of Production Economics, 96(3), 339-354.
Ganesan, S. (1994). Determinants of long-term orientation in buyer-seller relationships. Journal of Marketing, 58(2), 1-19.
Gundlach, G. T., & Cannon, J. P. (2010). Trust but verify? The performance implications of verification strategies in trusting relationships. Journal of the Academy of Marketing Science, 38, 399-417.
Hald, K. S., Cordon, C., & Vollmann, T. E. (2009). Towards an understanding of attraction in buyer-supplier relationships. Industrial Marketing Management, 38(8), 960-970.
Heebner, J. (2024). Detecting lab-grown diamonds that deceive. Retrieved July 18, 2024, from https://rapaport.com/analysis/detecting-lab-grown-diamonds-that-deceive/
Heshan, S., Ping, Z., & Xue, X. (2007). A research model of relationship quality in E-Commerce: Connecting IS factors with marketing profitability. AMCIS 2007 Proceedings. 290.
Jacoby, J., & Chestnut, R.W. (1978) Brand loyalty measurement and management. New York: John Wiley and Sons.
Jaworski, B. J., & Kohli, A. K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(3), 53-70.
Kannan, V. R., & Tan, K. C. (2006). Buyer-supplier relationships: The impact of supplier selection and buyer-supplier engagement on relationship and firm performance. International Journal of Physical Distribution & Logistics Management, 36(10), 755-775.
Kaplan, R. S., & Norton, D. P. (2004). Strategy maps: Converting intangible assets into tangible outcomes. Boston, MA: Harvard Business Press.
Katsikeas, C. S., Paparoidamis, N. G., & Katsikea, E. (2004). Supply source selection criteria: The impact of supplier performance on distributor performance. Industrial Marketing Management, 33(8), 755–764.
Kim, N., Shin, S., & Min, S. (2016). Strategic marketing capability: Mobilizing technological resources for new product advantage. Journal of Business Research, 69(12), 5644–5652.
Kotler, P., & Armstrong, G. (2014). Principles of marketing (15th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Koufteros, X. A., Vonderembse, M. A., & Jayaram, J. (2005). Internal and external integration for product development: The contingency effects of uncertainty, equivocality, and platform strategy. Decision Sciences, 36(1), 97–133.
Kumar, V., Jones, E., Venkatesan, R., & Leone, R. P. (2011). Is market orientation a source of sustainable competitive advantage or simply the cost of competing. Journal of Marketing, 75(1), 16–30.
Meirovich, L. (2024). IGI discovers 6ct. lab-grown diamond posing as natural. Retrieved July 23, 2024, from https://rapaport.com/news/igi-discovers-6ct-lab-grown-diamond-posing-as-natural/
Min, S., & Mentzer, J. T. (2004). Developing and measuring supply chain concepts. Journal of Business Logistics, 25(1), 63–99.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38.
Narver, J. C., & Slater, S. F. (1990). The effect of market orientation on business profitability. Journal of Marketing, 54(4), 20–35.
Nyaberi, D. N. (2020). Supplier development management practices and organizational performance of manufacturing firms in Kenya (Doctoral dissertation). JKUAT-COHRED, Kenya.
Okewemba, M. E. (2019). Influencer of organizational capabilities on non-financial performance of manufacturing firms in Kenya (Unpublished doctoral dissertation). Jomo Kenyatta University of Agriculture and Technology, Kenya.
Oliver, R. L. (1999). Whence consumer loyalty? Journal of Marketing, 63 (Special Issue), 33–44.
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12–40.
Peng, D. X., Schroeder, R. G., & Shah, R. (2008). Linking routines to operations capabilities: A new perspective. Journal of Operations Management, 26(6), 730–748.
Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. New York, NY: Free Press.
Reichheld, F. F., & Sasser, W. E. (1990). Zero defections: Quality comes to services. Harvard Business Review, 68, 105–111.
Schumacker, R. E., & Lomax, R. G. (2010). A beginner’s guide to structural equation modeling (3rd ed.). Mahwah, NJ: Lawrence Erlbaum Associates.
Slater, S. F., & Narver, J. C. (1994). Does competitive environment moderate the market orientation–performance relationship? Journal of Marketing, 58(1), 46–55.
Stacey, R. D. (2003). Strategic management and organizational dynamics: The challenge of complexity. Essex, England: Pearson Education.
Stouder, M. D., & Gallagher, S. (2015). Counterintelligence outreach: Building a strategic capability. International Journal of Intelligence and CounterIntelligence, 28(1), 143–155.
Upton, D. M. (1994). The management of manufacturing flexibility. California Management Review, 36(2), 72–89.
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 The Journal of Development Administration Research

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของมหาวิทยาลัยราชภัฏสวนสุนันทา
ข้อความที่ปรากฏในบทความแต่ละเรื่องในวารสารวิชาการเล่มนี้เป็นความคิดเห็นส่วนตัวของผู้เขียนแต่ละท่านไม่เกี่ยวข้องกับมหาวิทยาลัยราชภัฏสวนสุนันทา และคณาจารย์ท่านอื่นๆ ในมหาวิทยาลัยฯ แต่อย่างใด ความรับผิดชอบองค์ประกอบทั้งหมดของบทความแต่ละเรื่องเป็นของผู้เขียนแต่ละท่าน หากมีความผิดพลาดใดๆ ผู้เขียนแต่ละท่านจะรับผิดชอบบทความของตนเองแต่ผู้เดียว
