ปัจจัยเชิงสาเหตุและผลลัพธ์ของศักยภาพองค์การแห่งการเรียนรู้
คำสำคัญ:
ศักยภาพองค์การแห่งการเรียนรู้, ความสามารถทางนวัตกรรม, ความสามารถทางการ แข่งขันบทคัดย่อ
การศึกษาครั้งนี้มีวัตถุประสงค์เพื่อพัฒนากรอบและแนวคิดของปัจจัยเชิงสาเหตุและผลลัพธ์
ของศักยภาพองค์การแห่งการเรียนรู้ สืบเนื่องจากองค์การในปัจจุบันกำลังเผชิญกับการเปลี่ยนแปลง
อย่างรวดเร็วและรุนแรง ความสามารถในการเรียนรู้และปรับตัวได้อย่างมีประสิทธิภาพขององค์การ
จะทำให้สามารถยืนหยัดอยู่ได้ท่ามกลางการแข่งขัน ผู้วิจัยได้พัฒนากรอบและแนวคิดของศักยภาพ
องค์การแห่งการเรียนรู้ขึ้น โดยมีปัจจัยเชิงสาเหตุที่ส่งผลต่อศักยภาพองค์การแห่งการเรียนรู้ ได้แก่
ความสามารถในการสร้างวิสัยทัศน์ ทีมพลวัต ผู้นำแห่งทศวรรษใหม่ และปัจจัยผลลัพธ์ของ
ศักยภาพองค์การแห่งการเรียนรู้ได้แก่สามารถทางนวัตกรรมขององค์การ และผลการดำเนินงาน
ซึ่งแนวคิดนี้สามารถนำมาใช้ในการศึกษาศักยภาพองค์การแห่งการเรียนรู้ในเชิงประจักษ์ได้ใน
อนาคต เพื่อเป็นการปรับปรุงองค์การให้มีความสามารถทางการแข่งขันได้อย่างยั่งยืน
เอกสารอ้างอิง
ศุภางค์ นันตา. (2555). ผลกระทบของกลยุทธ์นวัตกรรมบริการที่มีต่อผลการดำเนินงานของธุรกิจสปา
ในประเทศไทย. (วิทยานิพนธ์ ปรัชญาดุษฎีบัณฑิต, มหาวิทยาลัยมหาสารคาม).
Agarwal, S., Erramilli, M. K., and Dev, C. S. (2003). Market Orientation and Performance in
Service Firms: Role of Innovation. Journal of Services Marketing, 17(1), 68-82.
Allameh S.M. and Moghaddami M. (2010). Conveying Relation Among Organizational Learning
and Organizational Action. Research of Executive Management. Tenth year, 1, 75-99.
Arnord E., et al. (2000). Enhancing Policy and Institution Support for Industrial Technology
Development in Thailand, 1,World Bank.
Avolio, B.J., Walumbwa, F.O. & Weber, T.J. (2009). Leadership: Current Theories, Research, and
Future Directions. Annual Review of Psychology, 60, 421-449.
Bedi, A., Alpaslan, C.M., and Green, S. (2016). A Meta-analytic Review of Ethical Leadership
Outcomes and Moderators. Journal of Business Ethics, 139(3), 517-536 .
Bennett, J.K. and O’Brien M.J. (1994). The Building Blocks of the Learning Organization.
Training, 31, 41-49.
Carneiro, A. (2001). The Role of Intelligent Resources in Knowledge Management. Journal of
Knowledge Management, 5(4), 358-376.
Christensen, P. H. (2007). Knowledge Sharing : Moving Away from the Obsession with Best
Practices. Journal of Knowledge Management 11(1), 36-47.
Chuang, L-M. (2005). An Empirical Study of the Construction of Measuring Model for
Organizational Innovation in Taiwanese High-tech Enterprises. The Journal of American
Academy of Business, 9(2), 299-304.
Damanpour, F. (1991). Organizational Innovation: A Meta-analysis of Effects of Determinants and
Moderators. Academy of Management Journal, 34(3), 555–590.
De Clercq, et al.. (2010). The Moderating Impact of Internal Social Exchange Processes on the
Entrepreneurial Orientation–performance Relationship. Journal of Business Venturing,
25(1), 87–103.
Dimovski, V. (1994). Organizational Learning and Competitive Advantage. (PhD thesis,
Cleveland).
DiBella, A. J., and Nevis, E.C. (1998). How Organizations Learn: An Integrated Strategy for
Building Learning Capability. California: Jossey-Bass, Inc.
Dombrowski, C., et al. (2007). Elements of Innovative Cultures. Knowledge and Process
Management, 14(3), 190–202.
Drucker, P. (1995). Innovation and Entrepreneurship. Butterworth Heinermann.
Fried, S.D. (2002). Cultivating Total Leadership with Authenticity, Integrity and Creativity.
Leadership and Change. Wharton School of Business.
Garvin, D. A. (1993). Building a Learning Organization. Harvard Business Review, 73(4), 78-91.
Gephart, et.al. (1996). Learning Organizations Come Alive. Training and Development, 50(12),
34-44.
Giriego, O.V., Geroy G.D. , and Wright, P.C. (2000). Predictors of Learning Organizations : A
Human Resource Development Practitioner’s Perspective. The Learning Organization,
7(1), 5-12.
Goh, S.C. (1998). Toward a Learning Organization: the Strategic Building Blocks. S.A.M.
Advanced Management Journal, 63(2), 15-20.
Goh, S.C. (2003). Improving Organization Learning Capability: Lessons from Two Case Studies.
The Learning Organization, 10(4), 216-227.
Goh, S.C. and Richards, G. (1997). Benchmarking the Learning Capability of Organizations.
European Management Journal, 15(5), 575-583.
Guo, C. (2002). Market Orientation and Business Performance: A Framework for Service
Organization. European Journal of Marketing, 36(9-10), 1154-1163.
Hoff, T. (2005). Learning Excellence. Leadership Excellence, 22(5), 6.
Hsu, Y. A. and Fang, W. (2009). Intellectual Capital and New Product Development Performance:
The Mediating Role of Organizational Learning Capability. Technological Forecasting &
Social Change, 76, 664-677.
Huber, G. P. (1991). Organizational Learning: The Contributing Process and the Literatures.
Organization Science, 2(1), 88–115.
Jadesadalug, V. and Ussahawanitchakit, P. (2009). Building Innovative Creation Efficiency of
Furniture Business in Thailand: An Empirical Research of its Antecedents and
Consequences. International Journal of Strategic Management, 9(3), 36-58.
Jerez-Gomez, P., Cespedes-Lorente, J., and Valle-Cabrera R.(2005). Organization Learning c : A
Proposal of Measurement. Journal of Business Research, 58(6), 715-725.
Jones, A.M. and Hendry C. (1994). The Learning Organization: Adult Learning and Organizational
Transformation. British Journal of Management, 5, 153-162.
Kaplan, R.S., & Norton, D.P. (1992). The Balanced Scorecard-measures that Drive Performance.
Harvard Business Review, 70(1), 71-79.
Koskinen, K.U. (2003). Evaluation of Tacit Knowledge Utilization in Work Units. Journal of
Knowledge Management, 7(5), 67-81.
Krogh, G. V. (2003). Knowledge Sharing and the Communal Resource. Handbook of
Organizational Learning and Knowledge Management, M.Easterby-Smith and M.A.Lyles.
United Kingdom: Blackwell Publishing, Ltd.,372-387.
Lopez, S.P., et al. (2004). Managing Knowledge :The Link Between Culture and Organizational
Learning. Journal of Knowledge Management, 8(6), 93-104.
Marquardt, M.J. (2002). Building the Learning Organization : A Systems Approach to Quantum
Improvement and Global Success. New York : McGraw-Hill.
Mavondo, F.T., Chimhanzi, J. and Stewart, J. (2005). Learning Orientation and Market
Orientation: Relationship with Innovation, Human Resource Practices and Performance.
European Journal of Marketing,39(11/12), 1235-1263.
McGregor, J. (2008). The World’s Most Innovative Companies. Bloomberg BusinessWeek. (April).
Retrieved January 11, 2009 from http://www.businessweek.com/magazine/content/08_17/
b4081061866744.html.
Mijalce Santa (2015). Learning Organization Review - a “Good” Theory Perspective. The
Learning Organization, 22(5), 242-270.
Newell, S.M. et al. (2002). Managing Knowledge Work. Great Britain : PALGRAVE.
Ng, T.W., and Feldman, D.C. (2015). Ethical Leadership: Meta-analytic Evidence of Criterionrelated
and Incremental Validity. J Appl Psychol., 100(3), 948-65.
Nonaka, I., and Takeuchi H. (1995). Theory of Organizational Knowledge Creation, in the
Knowledge-creating Company: How Japanese Companies Create the Dynamics of
Innovation. I.Nonaka and H.Takeuchi, United State of America: Oxford University Press,
Inc, 284.
Porter, M.E. (1988). On Competition. MA: Harvard Business School Publishing. Publishing
corporation: 21-45.
Porter, M. E. (1990). The Competitive Advantage of Nations New York : Free Press.
Rauch, A., et al. (2009). Entrepreneurial Orientation and Business Performance: An Assessment of
Past Research and Suggestions for the Future. Entrepreneurship : Theory and Practice,
761-787.
Schumpeter, J. A. (1934). Theory of Economic Development: An Enquiry Into Profits, Capital,
Interest and the Business Cycle. Harvard.
Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of Learning Organization. New
York: Currency Doubleday.
Stata, Ray. (1989). Organizational Learning: The Key to Management Innovation. Sloan
Management Review, 30(April), 63-74.
Tan, C. L. and Nasurdin, A. M. (2010). Human Resource Management Practices and
Organizational Innovation: An Empirical Study in Malaysia.Journal of Applied Business
Research, 2(4), 105-115.
Tidd, J., Bessant, J., and Pavitt, K. (1997). Managing Innovation. Chichester: Wiley.
Trevino L.K., Nieuwenboer, N.A., and Kish-Gephart, J., (2014). (Un) Ethical Behavior in
Organizations. Annual Review of Psychology, 65, 635-660.
Ulrich, D. (1993). Profilling Organizational Competitiveness : Cultivating Capabilities. Human
Resource Planning, 16(3), 1-17.
Vajiheh Saadat, Zeynab Saadat (2016). Organizational Learning as a Key Role of Organizational
Success. Procedia - Social and Behavioral Sciences, 230, 219 – 225.
Venkatraman, N.,and Ramanujam, V. (1986). Measurement of Business Performance in Strategy
Research: a Comparison of Approaches. Academy of Management Review, 11(4), 801-814.
Vera, D. and Crossan, M. (2003). Organizational Learning and Knowledge Management: Toward
an Integrative Framework. Handbook of Organizational Learning and Knowledge
Management. M. Easterby-Smith and M. A. Lyles. United Kingdom: Blackwell
Publishing,Ltd.: 123-141.
Wang, C. L. and Ahmed, P.K. (2007). Dynamic Capabilities: A Review and Research Agenda.
International Journal of Management Reviews, 9(1), 31–51.
Walter, A., Auer, M. and Ritter, T. (2006). The Impact of Network Capabilities and
Entrepreneurial Orientation on University Spin-off Performance. Journal of Business
Venturing, 21(4), 541-567.
Watkins, K.E., & Marsick, V.J. (1993). Sculpting the Learning Organization. San Francisco,
CA: Jossey-Bass.
Watkins, K.E. and Marsick V.J. (1996). In Action: Creating the Learning Organization.
Alexandria : ASTD Press.
Walumbwa, F.O., Hartnell, C.A., and Misati, E., (2017). Does Ethical Leadership Enhance Group
Learning Behavior? Examining the Mediating Influence of Group Ethical Conduct, Justice
Climate, and Peer Justice. Journal of Business Research, 72, 14-23.
ในประเทศไทย. (วิทยานิพนธ์ ปรัชญาดุษฎีบัณฑิต, มหาวิทยาลัยมหาสารคาม).
Agarwal, S., Erramilli, M. K., and Dev, C. S. (2003). Market Orientation and Performance in
Service Firms: Role of Innovation. Journal of Services Marketing, 17(1), 68-82.
Allameh S.M. and Moghaddami M. (2010). Conveying Relation Among Organizational Learning
and Organizational Action. Research of Executive Management. Tenth year, 1, 75-99.
Arnord E., et al. (2000). Enhancing Policy and Institution Support for Industrial Technology
Development in Thailand, 1,World Bank.
Avolio, B.J., Walumbwa, F.O. & Weber, T.J. (2009). Leadership: Current Theories, Research, and
Future Directions. Annual Review of Psychology, 60, 421-449.
Bedi, A., Alpaslan, C.M., and Green, S. (2016). A Meta-analytic Review of Ethical Leadership
Outcomes and Moderators. Journal of Business Ethics, 139(3), 517-536 .
Bennett, J.K. and O’Brien M.J. (1994). The Building Blocks of the Learning Organization.
Training, 31, 41-49.
Carneiro, A. (2001). The Role of Intelligent Resources in Knowledge Management. Journal of
Knowledge Management, 5(4), 358-376.
Christensen, P. H. (2007). Knowledge Sharing : Moving Away from the Obsession with Best
Practices. Journal of Knowledge Management 11(1), 36-47.
Chuang, L-M. (2005). An Empirical Study of the Construction of Measuring Model for
Organizational Innovation in Taiwanese High-tech Enterprises. The Journal of American
Academy of Business, 9(2), 299-304.
Damanpour, F. (1991). Organizational Innovation: A Meta-analysis of Effects of Determinants and
Moderators. Academy of Management Journal, 34(3), 555–590.
De Clercq, et al.. (2010). The Moderating Impact of Internal Social Exchange Processes on the
Entrepreneurial Orientation–performance Relationship. Journal of Business Venturing,
25(1), 87–103.
Dimovski, V. (1994). Organizational Learning and Competitive Advantage. (PhD thesis,
Cleveland).
DiBella, A. J., and Nevis, E.C. (1998). How Organizations Learn: An Integrated Strategy for
Building Learning Capability. California: Jossey-Bass, Inc.
Dombrowski, C., et al. (2007). Elements of Innovative Cultures. Knowledge and Process
Management, 14(3), 190–202.
Drucker, P. (1995). Innovation and Entrepreneurship. Butterworth Heinermann.
Fried, S.D. (2002). Cultivating Total Leadership with Authenticity, Integrity and Creativity.
Leadership and Change. Wharton School of Business.
Garvin, D. A. (1993). Building a Learning Organization. Harvard Business Review, 73(4), 78-91.
Gephart, et.al. (1996). Learning Organizations Come Alive. Training and Development, 50(12),
34-44.
Giriego, O.V., Geroy G.D. , and Wright, P.C. (2000). Predictors of Learning Organizations : A
Human Resource Development Practitioner’s Perspective. The Learning Organization,
7(1), 5-12.
Goh, S.C. (1998). Toward a Learning Organization: the Strategic Building Blocks. S.A.M.
Advanced Management Journal, 63(2), 15-20.
Goh, S.C. (2003). Improving Organization Learning Capability: Lessons from Two Case Studies.
The Learning Organization, 10(4), 216-227.
Goh, S.C. and Richards, G. (1997). Benchmarking the Learning Capability of Organizations.
European Management Journal, 15(5), 575-583.
Guo, C. (2002). Market Orientation and Business Performance: A Framework for Service
Organization. European Journal of Marketing, 36(9-10), 1154-1163.
Hoff, T. (2005). Learning Excellence. Leadership Excellence, 22(5), 6.
Hsu, Y. A. and Fang, W. (2009). Intellectual Capital and New Product Development Performance:
The Mediating Role of Organizational Learning Capability. Technological Forecasting &
Social Change, 76, 664-677.
Huber, G. P. (1991). Organizational Learning: The Contributing Process and the Literatures.
Organization Science, 2(1), 88–115.
Jadesadalug, V. and Ussahawanitchakit, P. (2009). Building Innovative Creation Efficiency of
Furniture Business in Thailand: An Empirical Research of its Antecedents and
Consequences. International Journal of Strategic Management, 9(3), 36-58.
Jerez-Gomez, P., Cespedes-Lorente, J., and Valle-Cabrera R.(2005). Organization Learning c : A
Proposal of Measurement. Journal of Business Research, 58(6), 715-725.
Jones, A.M. and Hendry C. (1994). The Learning Organization: Adult Learning and Organizational
Transformation. British Journal of Management, 5, 153-162.
Kaplan, R.S., & Norton, D.P. (1992). The Balanced Scorecard-measures that Drive Performance.
Harvard Business Review, 70(1), 71-79.
Koskinen, K.U. (2003). Evaluation of Tacit Knowledge Utilization in Work Units. Journal of
Knowledge Management, 7(5), 67-81.
Krogh, G. V. (2003). Knowledge Sharing and the Communal Resource. Handbook of
Organizational Learning and Knowledge Management, M.Easterby-Smith and M.A.Lyles.
United Kingdom: Blackwell Publishing, Ltd.,372-387.
Lopez, S.P., et al. (2004). Managing Knowledge :The Link Between Culture and Organizational
Learning. Journal of Knowledge Management, 8(6), 93-104.
Marquardt, M.J. (2002). Building the Learning Organization : A Systems Approach to Quantum
Improvement and Global Success. New York : McGraw-Hill.
Mavondo, F.T., Chimhanzi, J. and Stewart, J. (2005). Learning Orientation and Market
Orientation: Relationship with Innovation, Human Resource Practices and Performance.
European Journal of Marketing,39(11/12), 1235-1263.
McGregor, J. (2008). The World’s Most Innovative Companies. Bloomberg BusinessWeek. (April).
Retrieved January 11, 2009 from http://www.businessweek.com/magazine/content/08_17/
b4081061866744.html.
Mijalce Santa (2015). Learning Organization Review - a “Good” Theory Perspective. The
Learning Organization, 22(5), 242-270.
Newell, S.M. et al. (2002). Managing Knowledge Work. Great Britain : PALGRAVE.
Ng, T.W., and Feldman, D.C. (2015). Ethical Leadership: Meta-analytic Evidence of Criterionrelated
and Incremental Validity. J Appl Psychol., 100(3), 948-65.
Nonaka, I., and Takeuchi H. (1995). Theory of Organizational Knowledge Creation, in the
Knowledge-creating Company: How Japanese Companies Create the Dynamics of
Innovation. I.Nonaka and H.Takeuchi, United State of America: Oxford University Press,
Inc, 284.
Porter, M.E. (1988). On Competition. MA: Harvard Business School Publishing. Publishing
corporation: 21-45.
Porter, M. E. (1990). The Competitive Advantage of Nations New York : Free Press.
Rauch, A., et al. (2009). Entrepreneurial Orientation and Business Performance: An Assessment of
Past Research and Suggestions for the Future. Entrepreneurship : Theory and Practice,
761-787.
Schumpeter, J. A. (1934). Theory of Economic Development: An Enquiry Into Profits, Capital,
Interest and the Business Cycle. Harvard.
Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of Learning Organization. New
York: Currency Doubleday.
Stata, Ray. (1989). Organizational Learning: The Key to Management Innovation. Sloan
Management Review, 30(April), 63-74.
Tan, C. L. and Nasurdin, A. M. (2010). Human Resource Management Practices and
Organizational Innovation: An Empirical Study in Malaysia.Journal of Applied Business
Research, 2(4), 105-115.
Tidd, J., Bessant, J., and Pavitt, K. (1997). Managing Innovation. Chichester: Wiley.
Trevino L.K., Nieuwenboer, N.A., and Kish-Gephart, J., (2014). (Un) Ethical Behavior in
Organizations. Annual Review of Psychology, 65, 635-660.
Ulrich, D. (1993). Profilling Organizational Competitiveness : Cultivating Capabilities. Human
Resource Planning, 16(3), 1-17.
Vajiheh Saadat, Zeynab Saadat (2016). Organizational Learning as a Key Role of Organizational
Success. Procedia - Social and Behavioral Sciences, 230, 219 – 225.
Venkatraman, N.,and Ramanujam, V. (1986). Measurement of Business Performance in Strategy
Research: a Comparison of Approaches. Academy of Management Review, 11(4), 801-814.
Vera, D. and Crossan, M. (2003). Organizational Learning and Knowledge Management: Toward
an Integrative Framework. Handbook of Organizational Learning and Knowledge
Management. M. Easterby-Smith and M. A. Lyles. United Kingdom: Blackwell
Publishing,Ltd.: 123-141.
Wang, C. L. and Ahmed, P.K. (2007). Dynamic Capabilities: A Review and Research Agenda.
International Journal of Management Reviews, 9(1), 31–51.
Walter, A., Auer, M. and Ritter, T. (2006). The Impact of Network Capabilities and
Entrepreneurial Orientation on University Spin-off Performance. Journal of Business
Venturing, 21(4), 541-567.
Watkins, K.E., & Marsick, V.J. (1993). Sculpting the Learning Organization. San Francisco,
CA: Jossey-Bass.
Watkins, K.E. and Marsick V.J. (1996). In Action: Creating the Learning Organization.
Alexandria : ASTD Press.
Walumbwa, F.O., Hartnell, C.A., and Misati, E., (2017). Does Ethical Leadership Enhance Group
Learning Behavior? Examining the Mediating Influence of Group Ethical Conduct, Justice
Climate, and Peer Justice. Journal of Business Research, 72, 14-23.
ดาวน์โหลด
เผยแพร่แล้ว
2018-09-12
รูปแบบการอ้างอิง
มีทรัพย์ทอง ช., เจษฎาลักษณ์ ว., & แสนสุข จ. (2018). ปัจจัยเชิงสาเหตุและผลลัพธ์ของศักยภาพองค์การแห่งการเรียนรู้. วารสารบริหารธุรกิจและการจัดการปริทัศน์, 10(1), 219–238. สืบค้น จาก https://so01.tci-thaijo.org/index.php/bahcuojs/article/view/145233
ฉบับ
ประเภทบทความ
บทความวิชาการ
สัญญาอนุญาต
บทความที่ได้รับการตีพิมพ์จะเป็นลิขสิทธิ์ของวารสารธุรกิจปริทัศน์
ข้อความที่ปรากฏในบทความแต่ละเรื่องในวารสารวิชาการเล่มนี้เป็นความคิดเห็นส่วนตัวของผู้เขียนแต่ละท่านไม่เกี่ยวข้องกับมหาวิทยาลัยหัวเฉียวเฉลิมพระเกียรติ และคณาจารย์ท่านอื่น ๆ ในมหาวิทยาลัยฯ แต่อย่างใด ความรับผิดชอบองค์ประกอบทั้งหมดของบทความแต่ละเรื่องเป็นของผู้เขียนแต่ละท่าน หากมีความผิดพลาดใด ๆ ผู้เขียนแต่ละท่านจะรับผิดชอบบทความของตนเองแต่ผู้เดียว
