Leadership is Relating to Work Efficiency of Employees: A Case Study of Thai Commercial Bank in Sathorn District
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Abstract
The research objectives are: (1) to study the transformational leadership; (2) to study the work efficiency of employees; (3) to compare work efficiency of employees categorized by personal factors; and (4) to study the relationship between transformational leadership and work efficiency of employees. The sample used in this research was 240 employees of a Thai commercial bank in Sathron District Bangkok which was obtained by using the convenience sampling method. A questionnaire was used as a research tool, and the statistics used in data analysis include frequency, percentage, mean, standard deviation, t-test, one-way ANOVA, the pair-wise test according to the LSD method at the statistical significance level of 0.05, and Spearman’s correlation coefficient. The results showed that: (1) The overall transformational leadership was at the highest level in all aspects; (2) The overall work efficiency of the employees was at the highest level in all aspects; (3) Except for gender, the employees with different personal factors including age, education level, working periods and income are different in terms of the overall performance at the 0.05 statistical significant level; and (4) Transformational leadership and work efficiency of employees is positively correlated at a moderate level with statistical significance at 0.05 levels
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