Characteristics of Individuals and Knowledge Transfer Activities from Pre-Retirement Employees to the New Generation in the Organization
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Abstract
Knowledge transfer within an organization is highly important, particularly knowledge from pre-retirement employees to new generation. This transfer process is significant to prevent valuable knowledge from being lost upon the retirement of experience employees, ensuring its continuity within the organization. Therefore, the organization requires to implement strategic plans to encourage experienced employees to willingly transfer their knowledge to newer employees in order to prevent any disruptions or delays in key operations and support ongoing operational continuity despite employee retirements. This article aims to highlight the characteristics of individuals that influence knowledge transfer, including the credibility of the sender, trust, and motivation. It, additionally, proposes activities that facilitate internal knowledge transfer within organizations, such as the extraction of lessons learned, mentoring system, and coaching from pre-retirement employees to new generation. Organization can adopt these activities as a framework for transferring knowledge to new generation, enabling them to develop the necessary knowledge and understanding to perform tasks effectively with minimal errors.
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