Guidelines for Improving the Management of a Migrant Worker Registration of the Khon Kaen Provincial Employment Office

Abstract

          The objectives of this study were to examine the problem of the registration process of migrant workers and to propose guidelines for the management of migrant workers, namely the process of legal registration; knowledge and understanding of the responsible officials; and relevant law concerning migrant workers. The study employed a qualitative methodology, which included eight key informants. The research tool for data collection was a structured interview form. Data were analyzed by the content analysis. The study found that the problem of the migrant worker registration process was also complicated and

had limited channels of access. The steps cannot be reduced. It takes a long time to consider the documents. The cost of filing the registration of migrant workers is high. Secondly, knowledge issues: the officer in charge believes that most officers lack legal knowledge, have difficulty communicating in English, and lack the skills to provide services. Thirdly, one condition of problems related to the working law of foreign workers is that the work law of foreign workers affects improper treatment of foreign workers. Fourthly, the guidelines for the management of migrant workers should be carried out, namely, they should amend the rules and regulations regarding the determination of the cost of filing migrant worker registration. Developing the conditions for the period of time for the registration of migrant workers should create a systematic central technology system for migrant worker information centers, train officers to have knowledge of labor law and revise the related regulations.