DETERMINANTS OF INTENTION TO ADOPT E-GOVERNMENT: MEDIATING EFFECT OF TRUST IN E-GOVERNMENT
DOI:
https://doi.org/10.14456/apsr.2024.15Keywords:
e-Government, Trust, Technology, Perceived Usefulness, Intention to AdoptAbstract
In the present economy, adoption of e-Government is one of the important concepts to deliver facts about government to the public by using online tools, websites, social media, etc. The aim of study is to examine the influence of trust in government (TIG), trust in technology (TIT), and perceived usefulness (PU) on the intention to adopt e-Government (IAEG). The present study also identified the intervening effect of trusts in e-Government (TIEG) and how they mediate the IAEG. The data is collected through an administrated survey questionnaire that is free from any type of ambiguities. The questionnaire is collected from 200 administrative citizens’ students by convenient sampling technique. This study used the Smart PLS software for analyzing the relationship variables. The findings of the study reveal that TIG, TIT, PU, and TIEG have a significant and positive relationship with IAEG.
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