A structure equation model of total quality management and innovation capability affecting organisational performance

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Published: Dec 29, 2020
DOI: https://doi.org/10.14456/apst.2020.32
Keywords:
Total quality management Innovation capability Organizational performance Structure equationmodel

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Sarinya Sirisan
Department of Industrial Engineering, Faculty of Engineering, Ubon Ratchathani University, UbonRatchathani, Thailand
Nalin Pianthong
Department of Industrial Engineering, Faculty of Engineering, Ubon Ratchathani University, UbonRatchathani, Thailand
Monika K. Olejnik
Faculty of Engineering Management, PoznańUniversity of Technology, Poznań, Poland

Abstract

The relationship between total quality management (TQM) and innovation capability affecting organisational performance was examined. Empirical data were obtained from a survey of 437 automobile and auto parts industries and 462 electrical and electronic industries. Structural equation modelling (SEM) is used to analyse structural relationships between measured variables and latent construct variables. Findings suggested that TQM and innovation capability had a positive influence on organisational performance. Analysis of the structural equation model for TQM, innovation capability and organisational performance gave consistent results with empirical information. Results from our research showed that TQM had a positive effect on innovation capability and organisational performance. Findings indicated that criteria related with people management and supplier quality management had a stronger correlation with performance. Accordingly, organisations should provide the necessary quality-related training with rewards for superior quality improvement. Leaders should maintain close communication with suppliers concerning quality considerations and design changes.

Article Details

How to Cite
Sirisan, S., Pianthong , N., & K. Olejnik, M. (2020). A structure equation model of total quality management and innovation capability affecting organisational performance. Asia-Pacific Journal of Science and Technology, 25(04), APST–25. https://doi.org/10.14456/apst.2020.32
Issue
Vol. 25 No. 04 (2020): OCT-DEC
Section
Research Articles

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