An application of cost of quality for a gasket manufacturing factory

Abstract

        This research aims to analyze a suitable point for managing the cost of quality and to study the relationship between the cost of quality and the level of quality for a gasket manufacturing factory. There are three steps involved in this research: 1) collect data, 2) categorize and analyze cost of quality structure, and 3) develop the PAF model for analyzing cost of quality behaviors. The results indicate that approximately 52% of the total cost of quality (63,605,602 bath) is the uncontrollable costs, as well as the remaining of 48% (63,605,602 bath) is the controllable cost. In addition, the appraisal cost is the most important factor which influenced the level quality. Besides, the minimum cost of quality is found at 75.59% of product conformance or total cost of 6,733,798 baht.