CROSS-CULTURAL COMMUNICATION IN ONLINE CHINESE ‎LANGUAGE CLASSES:‎ A QUALITATIVE STUDY OF THAI STUDENTS AT BEIJING NORMAL ‎UNIVERSITY การสื่อสารข้ามวัฒนธรรมในการเรียนการสอนภาษาจีนออนไลน์ : กรณีศึกษานักศึกษาไทย ณ มหาวิทยาลัยครูปักกิ่ง

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Penpitchaya Sitthicharoenchai
Li Chunyu

Abstract

This study examined cross-cultural communication in online Chinese language courses with nine Thai international students at Beijing Normal University during COVID-19. Using Hofstede’s four cultural dimensions as an analytical framework, semi-structured interviews were analyzed thematically. Findings revealed that cultural similarities between Thailand and China particularly shared values of respect for authority and social harmony minimized overt communication conflicts but constrained open dialogue and participation. The online learning environment, characterized by reduced non-verbal cues and delayed feedback, amplified these patterns. The study demonstrates that cultural dimensions interact with digital learning contexts and offers practical implications for international Chinese language educators seeking to create culturally responsive online classrooms.

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