Factors of workplace happiness and human resource development affecting organizational commitment of Generation Y Government Officials at the Comptroller General’s Department

Abstract

       This study aims to 1) examine the level of job happiness among Generation Y civil servants at the Comptroller General’s Department, 2) study the level of human resource development among Generation Y civil servants at the Comptroller General’s Department, 3) examine the level of organizational commitment among Generation Y civil servants at the Comptroller General’s Department, 4) study organizational commitment among Generation Y civil servants at the Comptroller General’s Department classified by personal characteristics, and 5) study the factors of job happiness and human resource development that influence organizational commitment among Generation Y civil servants at the Comptroller General’s Department. Data collection was conducted using questionnaires with a sample of 270 Generation Y civil servants at the Comptroller General’s Department. Descriptive statistics were used to describe the initial characteristics of the data, and analysis was conducted using mean, percentage, and standard deviation. Hypothesis testing was performed using t-test, ANOVA, and regression analysis to determine the relationships and influence of various factors affecting organizational commitment among Generation Y civil servants at the Comptroller General’s Department.

       The study found that the majority of respondents were female 80.4%, aged between 31-40 years 62.2%, and single 78.1%. Most respondents held a bachelor's degree 65.2% and worked in academic positions at the operational level 61.5%. Additionally, 50.1% had work experience of 1-5 years. It was found that individual factors, such as education level and job position, significantly affected organizational commitment at a statistical significance level of .05. The overall opinion of personnel regarding job happiness factors was at a high level, with a mean score of 3.90 (S.D. = 0.78). The overall level of human resource development was also high, with a mean score of 3.90 (S.D. = 0.70), the overall level of organizational commitment was high, with a mean score of 3.73 (S.D. = 0.78), job happiness factors, particularly in terms of recognition, and human resource development factors, specifically in training, development, and education, showed a positive correlation with organizational commitment, with a statistically significant level of .05.