The Impact Factors of Individual-Level and Organization-Level on Career Success of Insurance Sales Agents in Thailand

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Sakarin Noypa
Kanon Trichandhara
Wisanupong Potipiroon


The purpose of this research is to examine individual-level and organization-level factors that influence one’s career success subjective career success and number of promotions) of insurance sales agents. Three individual-level factors include core-self evaluation (CSE), extraversion, and humility, while three organization-level factors include perceived team support (PTS), perceived supervisor support (PSS), and perceived learning and growth opportunities. The sample for this study was 373 sales agents selected by using the purposive sampling technique. The data were collected via online surveys. Multiple regression analyses revealed that CSE, humility, PTS and PSS were significantly related to subjective career success. Further analyses also showed that CSE and PSS were significant for male agents, whereas CSE, humility and PTS were significant for female agents. Lastly, it was found that CSE was the only significant predictor of the number of promotions for both males and females. Implications for practice and further research are discussed. The research will be useful for the organization recruitment to induce person-job fit, increase work efficiency, and reduce turnover rates.


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