Facilitator Scheduling for Resort Staff
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Abstract
This research is to study the facilitator scheduling of resort staffs. In this research, 2 new MIP models were developed.
The first model was applied to generate facilitator assignment in a normal situation while the second model was applied to adjust a work plan in case of urgency. The objectives used in both models were minimizing the difference between the maximum and minimum workload of facilitators in every work shift and minimizing the difference of the overall workload among the facilitators. Experiments were done based upon 5 problem sizes, which included 10 facilitators, 15 facilitators, 20 facilitators, 25 facilitators, and 30 facilitators. The experimental results showed that the propose method can be used as a good tool to solve uncertain workforce demand of the facility department. Based upon CPU time, the methodology is applied well with the problem size of 30 and below.
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