A Study of Trang City Municipality's Readiness Towards Becoming a Smart City

Abstract

This study aims to assess Trang Municipality’s readiness for smart city development and to propose policy recommendations. A qualitative research approach was employed, utilizing document analysis, in-depth interviews, and focus group discussions with stakeholders and experts. The findings reveal that Trang Municipality exhibits a lack of readiness, particularly in infrastructure—affected by delayed or stalled development projects—as well as in data management, attitudes toward technology adoption among administrators, personnel, and citizens, and limited multi-sectoral participation. The study proposes a three-phase development plan: (1) short-term—developing staff competencies and data systems, (2) medium-term—upgrading smart infrastructure, and (3) long-term—promoting innovation and the digital economy to drive Trang toward sustainable smart city development.