Does Trust Matter for the Perceived and Actual Cost of Financial Intermediation?
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Trust is widely recognized as a crucial factor in fostering financial market efficiency. This research delves into the influence of trustworthiness in financial markets on both perceived and actual costs of financial intermediation, drawing upon an extensive eleven-year panel (2007-2017) encompassing 136 countries. The study assesses the cost of financial intermediation through two key indicators: the bank lending-deposit spread and the perception of affordability in financial services. The findings reveal that trust in financial markets positively impacts the perception of the cost of financial services across both high-income and non-high-income groups. However, it is noteworthy that trust exhibits a negative effect on the lending-deposit spread, although this effect is statistically insignificant, particularly in the context of high-income countries.
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