Optimizing Emergency Medical Services: Cost Reduction and Service Efficiency
Keywords:
Decision-making, Emergency Medical Services, Analysis Hierarchy Process, Cost of PerformanceAbstract
This research aims to reduce costs by enhancing emergency medical services (EMS). The study analyzed data from 1,736 accident sites to develop a model that can improve EMS routing and identify overlapping service zones. This approach resulted in a 37.88% reduction in average operational costs. The accuracy and reliability of the system were validated using the Analytic Hierarchy Process (AHP). The pairwise comparisons resulted in a Consistency Ratio (CR) of 0.09323, with an eigenvalue (𝜆𝑚𝑎𝑥) of 4.25172 and a consistency index (𝐶𝐼) of 0.08391. This validation confirms the model's effectiveness in optimizing EMS operations, which is crucial in life-saving scenarios. It also highlights the potential to streamline response times and reduce costs, providing invaluable insights for the advancement of emergency medical logistics.
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