The Causal Factors Influencing Work Efficiency of Support Staffs Rajabhat University In Bangkok
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Abstract
The purpose of this research were 1) to study factors influencing work efficiency and 2) to develop a model of causal factors influencing work efficiency of the support staff in Rajabhat University in Bangkok. The samples consisted of 340 support staff by stratified random Sampling. Data were collected using questionnaire. The data were analyzed by descriptive statistic, factor analysis, correlation and Structural Equation Modeling using LISREL 9.2. The research findings were as follows: 1) The factors influencing work efficiency has 5 factors: work satisfaction, work motivation, work attitude, organizational climate, and work description. The variables with direct influences are work satisfaction and work motivation. The variable with both direct and indirect influences were organizational climate, work description, and work attitude. 2) The model of causal factors influencing work efficiency of the support staff in Rajabhat University in Bangkok was fitted with empirical data and factor in the model could cooperatively explanin variance of work efficiency at 79. The results of the causal factors influencing work efficiency of support staffs Rajabhat Universities in Bangkok, Executives can be used as a guideline for improving operations for maximum efficiency.
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