Relationship between management and performance of support personnel Faculty of Business Administration Rajamangala University of Technology Phra Nakhon

Abstract

This survey research aimed to study the relationship between management and performance of support personnel in the Faculty of Business Administration, Rajamangala University of Technology Phra Nakhon. The target population is support personnel of the Faculty of Business Administration, Rajamangala University of Technology Phra Nakhon, totaling 65 people. The instrument used for data collection was a questionnaire. Statistics for data analysis include percentage, mean, standard deviation and Pearson's product moment correlation coefficient.
The results of the study found that:
1. Personal factors of the respondents: Most of them are female, aged 21-30 years, single, had a bachelor's degree, worked less than 10 years, and belonged to the administration department.
2. Personnel management had an overall opinion at a high level. Considering each aspect, it was found that all aspects were at a high level, namely, the aspect of command, followed by relationships with supervisors, motivation, and relationships with coworkers, working conditions, and management policy, respectively.
3. Performance: The overall opinion of the personnel was at a high level. Considering each aspect, it was found that the aspect at the highest level was the accumulation of expertise in one's career. The next most important are service focus, ethics, and performance. The highest-ranking areas are cooperation, followed by communication, and the use of information technology.
4. Management has a positive relationship with work performance at a high level with a significance level of .01, accepting the hypothesis.