System error reporting for IT equipment within the Company

Abstract

The objectives of this research were to developinformation technology equipment error reporting system: case study of Adient & Summit cooperation co., ltd. and to study the satisfaction of company users. The samples were 18 employees in IT department of Adient& Summit cooperation co., ltd., derived from purposive selection. The research instruments composed of 1) information technology equipment error reporting system, 2) evaluation form of efficiency, and 3) evaluation form of satisfaction. Data was statistically analysed by mean and standard deviation.

      The research findings were that information technology equipment error reporting system: case study of Adient& Summit cooperation co., ltd. gained the efficiency at the “much” level, and the users satisfied the information technology equipment error reporting systemat the “much” level.