A Canonical Correlation Analysis between Work Motivation and Service Quality: A Study of Interns from a Private Educational Institution
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Abstract
The research goals were to investigate the following: 1) the degree of intern motivation and student service quality in an educational institution, and 2) a canonical correlation analysis between intern motivation and student service quality in an educational institution. The study used quantitative technique with a sample size of 400 pupils. Questionnaires were used as a study tool and data were analyzed using percentage, standard deviation, and Pearson's Correlation, and Canonical Correlation Analysis were used to statistically examine the relationships between independent and dependent variables. The findings of this study revealed that the result of correlation value between intern motivation factor and service quality factor seems to perform a higher correlation.
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The manuscript submitted for publication must be the original version, submitted only to this particular journal with no prior acceptance for publication elsewhere in other academic journals. The manuscript must also not violate the copyright issue by means of plagiarism.
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