Development of a Model to Promote and Monitor the Use of External Quality Assessment Results in the Quality Management of Educational Institutions That Provide Distance Learning Via Satellite Under the Chiang Rai Primary Educational Service Area Office 2

Abstract

  This research aimed to examine and enhance the utilization of external quality assessment results in the management of educational quality in schools implementing Distance Learning via Satellite (DLTV) under the Chiang Rai Primary Educational Service Area Office 2. The objectives were: (1) to study the actual and desired conditions of promoting and monitoring the use of external quality assessment results in school quality management; (2) to explore guidelines for effective promotion and monitoring practices; and (3) to develop and evaluate a model for such promotion and monitoring. The study was conducted in three phases. The first phase involved surveying 134 participants-school directors, acting directors, and teachers responsible for internal quality assurance-using questionnaires to assess current and ideal conditions. In the second phase, relevant documents were synthesized, and structured interviews were conducted with seven experts to identify potential guidelines. The third phase focused on model development, during which a draft model was created and reviewed by five experts for its accuracy, suitability, and feasibility. Data were analyzed using mean, standard deviation, and content analysis. The findings serve as a basis for developing effective strategies to promote and monitor the use of external quality assessment results in enhancing educational quality within DLTV schools.

  The research findings indicated that the developed model for promoting and monitoring the application of external quality assessment results in the management of educational quality in schools utilizing Distance Learning via Satellite (DLTV), under the Chiang Rai Primary Educational Service Area Office 2, consists of four key components: (1) principles of promotion and monitoring, (2) objectives of promotion and monitoring, (3) operational procedures, and (4) factors influencing effective promotion and monitoring. The model was found to possess a high degree of accuracy and feasibility. It can be effectively applied as a practical guideline for promoting and monitoring practices in DLTV schools. The use of this model can contribute to the enhancement of student quality, the improvement of teaching and learning processes, and the overall effectiveness of educational management. Furthermore, it helps ensure that these improvements are aligned with national goals and established educational standards, thereby promoting a more efficient and goal-oriented approach to quality education management.