Behavioral Intentions of Radio Frequency Identification Users at Hospitals in Thailand An Application of the Unified Theory of Acceptance

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Passarin Phalitnonkiat
Siwaporn Kunnapapdeelert
Krittipat Pitchayadejanant

Abstract

The aims of this study were to investigate the behavioral intentions of hospital staff in using Radio Frequency Identification by applying the Unified Theory of Acceptance and Use of Technology 2. Data were collected from 404 respondents who worked in the hospitals and had experience using Radio Frequency Identification. Confirmatory Factor Analysis and the Structure Equation Modelling technique, based on the Unified Theory of Acceptance and Use of Technology 2 model, were used to test among seven hypotheses (performance expectancy, effort expectancy, social influence, facilitating condition, hedonic motivation, price value, and habit) affecting Radio Frequency Identification users’ behavioral intentions. The results revealed that perceived utility and hedonic motivation had a strong positive influence over behavioral intention. The current findings could help hospital management teams understand the use of Radio Frequency Identification in healthcare.

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