Communication Strategies Used by University Students to Cope with Speaking and Listening Problems
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Abstract
This study aimed to investigate the influence of communication strategies used by university students. A total of 56 participants are 4th years
students from faculty of public health and environment, Huachiew
Chalermprakiet University major in Environmental Health in academic year
2/2015. The data were collected via Pearson correlation and volunteer
interview. Questionnaire, Oral Communication Strategy Inventory (OCSI),
adopted from Nakatani (2006) and Amy Fang-Yen Hsieh (2014). The results
showed that student group in high proficiency English used word-oriented
strategies more than other groups. And student group in low proficiency
English used grammar-oriented strategies. Meanwhile, strategies for coping
with English listening problems, student group in high proficiency English
and mid proficiency English used negotiation for meaning while listening
strategies and getting the gist strategies while student group in low proficiency
English used conversation maintenance strategies. Besides, the use of
dictionary application on smartphone, IPad and using Google translation tool
solve speaking and listening problems.
Article Details
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